Paula Torres
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Updated October 6th, 2022 by Paula Torres

Requests Module

The requests module allows you to create, manage and edit your requests or the requests of your users. 1. Summary: This section shows the list of all petitions, at the top you can see the number of requests, petitions, petitions approved and the total number of signatures. The elements of the view:   This is the ID of the request. This is the date t...

5 min reading time
Updated October 6th, 2021 by Paula Torres

Send Newsletters to your Database

The Automation module, which is found within the communications module, allows you to send Newsletter-type communications (Email Marketing) to your database, or to a specific segment. The Newsletter Module will allow you to configure and send your email in 4 simple steps. Decision Tree To start with the creation of your Newsletter you can see the fo...

0 min reading time
Updated September 16th, 2022 by Paula Torres

NEW RECURRENCY ENGINE!

This new option will allow you to manage and customize the collection times of your recurrences, to recover your inactive recurrences (due to the limit of collection attempts) How does the new engine work? This new engine will work as a management and customization tool for the collection processes of your recurring donations. In other words, it is ...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

¿Qué necesito para iniciar con AFRUS?

AFRUS.app es una herramienta adoptada por organizaciones en varios países de América Latina, España e inclusive Alemania. Algunas de estas organizaciones son de las más grandes del mundo.   Para iniciar con AFRUS debes cumplir con algunos requerimientos: Debes ser una organización sin ánimo de lucro Estar registrado como ONG Debes definir qué pasare...

0 min reading time
Updated September 9th, 2021 by Paula Torres

Activate your Payment Gateway

AFRUS can be easily integrated into any Payment Gateway listed below, through any of these options you will receive your Unique and / or Recurring donations: However, this is a list of Gateways that we recommend according to the Country of the Organization: Colombia Payments Way Brazil Stripe Spain StripePaypal Peru Niubiz Mexico Stripe To configure...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

What information do I see in Subscriptions?

AFRUS creates subscriptions to recurring donors, in order to make automatic monthly payments. In this section you can view the history of all your subscriptions, whether approved, rejected or failed. 1. What data can I see in the Subscriptions section? This is the main screen of the Subscriptions section: The information you will see is: Date filter...

1 min reading time
Updated March 24th, 2022 by Paula Torres

Configure your Domain for your landing pages in afrus

The Landing Pages module allows you to create your landing pages for your campaigns, but even more importantly, it allows you to use the domain or subdomain of your choice so that your strategy is even more effective and assertive. What do I need to do to set up my organization's domain on my afrus account? To activate a subdomain for your landing p...

0 min reading time
Updated February 17th, 2023 by Paula Torres

What is it and how do I create a MAGIC BUTTON Form?

It is an afrus form that allows you to convert your one-time donors into recurring donors with just one click. This form is only activated for one-time donations and will be hosted on your thank you pages that will be displayed via a button. (works the same as the POP UP template for donation forms). How does the Magic Button work? ⇢ It is a Pop up ...

3 min reading time
Updated October 18th, 2022 by Paula Torres

How does the timeline work?

On the timeline you will be able to see the behavior graphs of some metrics. Depending on the date filter chosen, the results will be displayed. DATE FILTER Date filters are in the upper right and vary as follows: 1W - One week to today 4W - 4 weeks ago to today 1Y - 1 year per current month MTD - Month to date, the elapsed days of the current month...

0 min reading time
Updated October 6th, 2021 by Paula Torres

Send Newsletters to your Database

The Automation module, which is inside the communications module, allows you to send Newsletter-type communications (Email Marketing) to your database, or to a specific segment. The Newsletter Module will allow you to configure and send your email in 4 simple steps. Decision Tree To start with the creation of your Newsletter you can see our Webinar ...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How can AFRUS help my organization?

AFRUS is the Fundraising Platform that enables organizations of all sizes to optimize their fundraising. With AFRUS your Organization can: RECEIVE ONE-TIME DONATIONS AND RECURRING DONATIONS AFRUS, integrates with the payment gateway you want, this will allow accepting donations in more than 100 currencies and both unique and monthly. AFRUS allows yo...

1 min reading time
Updated August 22nd, 2022 by Paula Torres

Create Communication Sequences for your database

The Automation module, which is located within the communications module, allows you to send communication sequences to your database, to carry out your Lead nurturing, Donor journey strategy. You can set up your communication sequence in 4 easy steps, To start with the creation of your communication sequence you can see the video tutorial. We invit...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I see the reports of each campaign?

AFRUS allows you to have a report on each of your campaigns, you will be able to obtain the behavior metrics depending on a selected time filter. 1. What Kind of Metrics can I see: Lead Conversions Any registration made using an AFRUS form One-off donations All approved one-time donations Recurring Donations All old recurring donations successfully ...

0 min reading time
Updated October 20th, 2022 by Paula Torres

What kind of Reports can I get in afrus.app?

With AFRUS you will be able to obtain the report of all the unique and recurring donations received, as well as the record of your database in which your donors, partners and prospects will be displayed. AFRUS gives you different reports depending on the information you want to see. In the transactions section you will find the report of your receiv...

0 min reading time
Updated September 13th, 2022 by Paula Torres

I already have RECURRENT PAYMENTS and now what's next?

Afrus allows you to receive recurring donations, have control of your donors and their contributions, and optimize the monthly collection you receive. Now you can receive recurring donations through automatic debit from savings or checking accounts. In alliance with the financial sector and Colombian fintechs, we offer a monthly collection service f...

2 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I create a new Transaction?

AFRUS allows you to easily manage your transactions, if you have the case or request to create a new transaction, you can do it without much difficulty. This is possible thanks to the encryption of sensitive data in AFRUS, this data cannot be accessed due to security terms, but it is stored there, facilitating actions such as the creation of a trans...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

What is afrus.app?

AFRUS is a Fundraising platform that allows you to professionalize your fundraising process, where you can centralize all the information you collect in your campaigns and donations. AFRUS adapts to the needs of organizations, small, medium and large, offering several modules that will solve the different actions and fronts of fundraising, each of t...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How can I export my Transaction report?

To obtain the export file of your donations you must follow the following steps: 1. Go to the section you want to get your reports from: 2. Then, you must select the date filter of the transactions you want to see. Remember that you have 8 default options: 1W: 1 week to current date 4W: 4 weeks to current date 1Y: One year to current date MTD: Curre...

0 min reading time
Updated November 16th, 2022 by Paula Torres

What is the thank you page and how do I set it up?

The Thank You Page is the screen that will appear immediately after registering or donating through the afrus form. This page can be configured and customized according to the guidelines or styles of the organization, you can upload images, select fonts and configure other styles that adapt to the image of your campaigns or organization. You can wat...

0 min reading time
Updated November 8th, 2022 by Paula Torres

Meet your Leads and/or Donors

In afrus.app you can see the personal data information of your Donors and Leads. In addition to centralizing the data of your leads and/or donors, you will be able to view the source data, metadata, history of actions and the list of transactions and subscription details of each of your contacts. Below we will explain what you will find in the PEOPL...

2 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I configure the language of the campaigns

Afrus is Multicurrency and Multilanguage, that is why it allows you to receive donations in more than 100 currencies and customize your forms and thank you pages by country. How can I set the language of my campaign? Here's how to set the language for your campaigns. 1. From the campaigns section go to the 3 side points on the right side. 2.Click ed...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How can afrus.app help my organization?

afrus.app is the fundraising platform that enables organizations of all sizes to optimize and professionalize their fundraising with afrus. app your organization can: Receive one-time donations and recurring donations AFRUS, integrates with the payment gateway you want, this will allow accepting donations in more than 100 currencies and both unique ...

1 min reading time
Updated August 6th, 2021 by Paula Torres

About Afrus Cloud

Afrus is a fundraising platform that allows non-profit organizations to comprehensively manage their fundraising strategy and optimize their online fundraising process. Afrus adapts to the needs of small, medium and large organizations, offering several modules that will solve the different actions and fronts of fundraising, each of them will work a...

0 min reading time
Updated March 24th, 2022 by Paula Torres

Configure your Domain for your landing pages in afrus

The Landing Pages module allows you to create your landing page for your campaign, but even more importantly, it allows you to use the domain or subdomain of your preference so that your strategy is even more effective and assertive. What should I do to configure my domain in Afrus? Decision Tree In the next webinar we will explain it to you. VER WE...

0 min reading time
Updated October 3rd, 2022 by Paula Torres

Salesforce Integration

Thanks to the integration with Salesforce, you can now send the information of your afrus events. In order for afrus to be able to send the information, the fields must match the information in the events and the pairing of the fields. These are the steps to perform the integration: Go to your Organization profile > Organization Settings 2. Then ...

1 min reading time
Updated October 28th, 2022 by Paula Torres

Manage your Dashboard

The dashboard is your main AFRUS screen. Here you will find general information on the behavior of your donations, from the first day you started receiving them. You will be able to know the income of each type of donation, number of new people, amounts collected, performance of your forms, all this and more based on the date filter you select. To s...

0 min reading time
Updated October 20th, 2022 by Paula Torres

What do I see in form performance?

In form performance you will see the graphic comparison of the conversions of the forms that you have active. When you hover over each form, you will see the conversions achieved in the filtered date period. In this part you will find in lists the results of the conversions of the forms (ALL) or by type of form (LEAD or DONATION) and/or the amount c...

0 min reading time
Updated February 28th, 2022 by Paula Torres

How do I export my Database?

With afrus.app you can get the list of people who are part of your CRM database, know their status, their personal data, source data, labels. You can get the report in XLSX or CSV file. Step by step to download your Database: 1. Go to the People section, which is your CRM. 2. Then, you must select the date filter of the transactions you want to see,...

0 min reading time
Updated October 28th, 2022 by Paula Torres

Comparison display

Just below the metrics box on the dashboard are comparison charts for leads and donations: 1. The "Leads x Abandoned" comparison allows you to measure how many of your leads are from abandoned donations or from a successful lead registration. 2. The comparison "Subscriptions x Once" , allows to measure the percentage of unique donations and recurrin...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How to create a Lead Form?

With AFRUS can create forms for your strategy Leads Lead Generation (Lead Generation). These forms can be used in your record capture campaigns, the lead forms will only request the data that the organization needs. How do I create my lead forms? To create a new donation form, you will need to follow the instructions below . 1. You must go to the FO...

3 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I set the language in the forms

Afrus is Multicurrency and Multilanguage It allows you to receive donations in more than 100 currencies and customize your forms and thank you pages by country. How can you configure them in your forms? 1. Enter your form, in Content / Add more countries: 2. Then, when entering, click on ADD COUNTRIES: 3. Then configure, language, country, and curre...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I edit my Personal Information?

To edit the personal information of your account, you must follow the following steps: 1. Go to the menu: 2.Click on Profile Settings 3. Then go to Personal Information: 4. Click EDIT located in the upper right: 5. There you will be able to edit the field (s) that you need: 6. Then you click on SAVE, this icon is located in the upper right part...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

What is the currency of my organization?

In the process of Set up and implementation of the platform, the currency in which you will receive your donations is configured. However, if you want to see which currency is configured in your account, you must follow the following steps: * Important note: Currency cannot be exchanged once you have received donations. 1. Enter the menu and select ...

0 min reading time
Updated October 18th, 2022 by Paula Torres

How does the timeline work?

On the timeline you can see the behavior graphs of some metrics. Depending on the date filter chosen, the results will be displayed. DATE FILTER The date filters are located on the top right and vary as follows: 1W - One week to today 4W - 4 weeks ago to today 1Y - 1 year per current month MTD - Month to date, the elapsed days of the current month. ...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I integrate through Infobip?

1. Infobip configuration in AFRUS Enter the ORGANIZATION SETTINGS section through the name menu Once in Organization Settings, go to INTEGRATIONS, and click CONFIGURE in the INFOBIP box 2.PUBLIC KEY settings Then, you will need to configure the PUBLIC KEY For this you must enter your INFOBIP account and follow the following route: HOME / MANAGE API ...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

Get advanced campaign reports

Afrus has a new functionality! From now on you will be able to obtain the advanced metrics of your campaigns. 💡 Do you want to know how much you have spent on your fundraising campaign? 💡 Do you want to know the acquisition cost of your donors? 💡 Do you want to know the management metrics of your campaign? Decision Tree With this functionality you w...

0 min reading time
Updated September 9th, 2022 by Paula Torres

How to unsubscribe from afrus?

afrus allows you to unsubscribe only by following these steps. 1. You must notify us at customer@afrus.app about your decision. In this email you must indicate the name of the organization, the holder of the credit card from which the license is being charged. 2. The Customer Success area will request a feedback meeting on the use of afrus.app 3. Yo...

0 min reading time
Updated November 4th, 2022 by Paula Torres

What is the thank you page and how do I set it up?

The Appreciation Page is the screen that will appear immediately after registering or donating through the AFRUS form. This page can be configured and customized according to the guidelines or styles of the organization, you can upload images, select fonts and configure other styles that adapt to the image of your campaigns or organization. To start...

0 min reading time
Updated October 20th, 2022 by Paula Torres

What do I see in form performance?

In form performance you will see the graphical comparison of the conversions of the forms that you have active. By hovering over each form, you will see the conversions achieved in the filtered date period. In this part you will find in lists the results of the conversions of the forms (ALL) or by type of form (LEAD or DONATION) and / or the amount ...

0 min reading time
Updated September 28th, 2022 by Paula Torres

With which payment gateways can afrus be integrated?

AFRUS can be easily integrated into any Payment Gateway listed below, through any of these options you will receive your Unique and / or Recurring donations: However, this is a list of Gateways that we recommend according to the Country of the Organization: Colombia Payments Way DRB RP Brazil Stripe Pay me Spain Stripe Paypal Peru Niubiz Mexico Stri...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I edit my Organization's Profile in afrus?

In AFRUS you can also edit your organization's information, such as name, contact email, language, among others. For this you just have to follow the following steps: 1. Enter the menu and select "Organization Settings" 2. Then, you will select Organization Profile: 3. When you enter you must click the pencil in the upper right to edit the data: 4. ...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

Create landing pages for your campaigns

El módulo de Landing Pages te permite crear Landing Pages (Páginas de Aterrizaje) ilimitadas para todas tus campañas de recaudación de fondos. De esta manera podrás, conectarte con tus diferentes audiencias, hacer seguimiento de comportamiento de tus landings y ver cuál es la que más trae conversiones. Todo desde tu cuenta de AFRUS. ¿Qué puedes hace...

7 min reading time
Updated September 3rd, 2021 by Paula Torres

How can I change my password?

To change your password, you just have to follow the following steps: 1. Enter the menu and select Profile settings: 2. In Profile settings, go to the sub section "Password" 3. Once there, you can enter your current password, then enter the new password and confirm it. 4. Finally, click on SAVE to confirm the password change....

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I create a campaign?

The campaigns in AFRUS are groups that correspond to your strategic projects, they will store the behavior metrics of your fundraising. Each campaign in AFRUS will be able to group one or more forms, whether they are lead or donation forms, in this way you can enrich your collected data by obtaining them in a segmented way and organized by groups, d...

1 min reading time
Updated November 16th, 2022 by Paula Torres

What is the thank you page and how do I set it up?

The Thank You Page is the screen that will appear immediately after registering or donating through the afrus form This page can be configured and customized according to the guidelines or styles of the organization, you can upload images, select fonts and configure other styles that adapt to the image of your campaigns or organization. You can watc...

1 min reading time
Updated February 28th, 2022 by Paula Torres

How can I activate hybrid mode on my forms?

The hybrid form is an option that afrus offers you to convert your lead form into a donation form with just one click. This option is ideal for your lead campaigns, where you can also offer your leads the option to donate, in a subtle and easy-to-use way. Delete Important note* If you are going to make a new form, make sure you have all the steps pr...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

What information do I see on past donors?

In this part of the dashboard you will see the list of the last donors who have made donations in your AFRUS forms. In this list you will see information such as the donor ID, name, email, date the donation was made, type of donor, either unique or recurring, and the amount that donated. You can download this information as a report, you just have t...

0 min reading time
Updated August 6th, 2021 by Paula Torres

What is AFRUS Engine and how does it work?

AFRUS, in addition to centralizing your data collected from your Fundraising strategies, allows you, through a management module called AFRUS ENGINE, to manage your recurring donations and Subscriptions. Charges for recurring donations are made from the same module, these charges are not sent to the payment gateway, instead AFRUS processes the subsc...

2 min reading time
Updated September 3rd, 2021 by Paula Torres

What information do I see on abandoned donors?

In this part of the dashboard you will see the list of leads that had a high intention to donate but did not finish their donation process, these leads are called abandoned donors. In this list you will see information about the lead such as the ID, name, email, contact telephone number and date of the event. You can download this information as a r...

0 min reading time
Updated November 14th, 2022 by Paula Torres

How do I edit a person in my database?

You can edit the information of your leads and donors in a simple way, go to people> Select the person you want to edit> and click on edit: By clicking on edit you can start editing the person's information. 1. Edit profile will open the box to edit the person's data: It is the address of the person, which can be "Mr." or "Mrs." It is the firs...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

Advanced configuration of your Tags and events in Analytics and GTM

Afrus allows the implementation of tracking of the Google Tag Manager (GTM), Google Analytics (GA) and Facebook Pixel (FP) platforms, through the donation and Leads forms offered by Afrus. For this reason we will show you the step by step of: How to implement the tracking code? How to configure Google Analytics tracking? How to configure the GTM tra...

7 min reading time
Updated September 16th, 2022 by Paula Torres

NEW RECURRENCY ENGINE!

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page....

0 min reading time
Updated January 17th, 2022 by Paula Torres

How do I create a Donation Form?

With AFRUS you can create smart forms that are easily integrated into your website, allowing your donors to donate in an easy, simple and secure way from anywhere in the world in their local currency. Create custom forms to receive donations in minutes, and use them on any web page, without requiring any IT effort. They adapt to any device (Desktop,...

6 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I cancel a Subscription?

AFRUS allows you to quickly manage your subscriptions, if you have the case or request to cancel a subscription, you can do it without much difficulty. This is possible thanks to the encryption of sensitive data in AFRUS, this data cannot be accessed, but is stored there, facilitating actions such as unsubscribing with just one click. What do I have...

0 min reading time
Updated August 6th, 2021 by Paula Torres

What do I need to start with Afrus?

Afrus.app is a tool adopted by organizations in several Latin American countries, Spain, and even Germany. Some of these organizations are among the largest in the world. To start with Afrus you must meet some requirements: You must be a non-profit organization Be registered as an NGO You must define which payment gateway you want to use. Have a web...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

Import your databases to afrus.app

AFRUS allows you to import your lead databases, as well as transaction files that you want to centralize in Afrus. To start you just have to follow the following steps: 1. Go to the section where you want to import, either from the IMPORTS section o You can go to the Transactions and / or People sections, by clicking the IMPORT button: 2. Then, you ...

1 min reading time
Updated June 6th, 2022 by Paula Torres

What do I need to get started with AFRUS?

AFRUS.app is a tool used by organizations in several Latin American countries, Spain and even Germany. Some of these organizations are among the largest in the world.   To get started with AFRUS you need to meet a few requirements: You have to be a non-profit organization Be registered as an NGO You need to decide which payment gateway you want to u...

0 min reading time
Updated January 12th, 2022 by Paula Torres

Design Landing Pages for your Campaigns

El módulo de Landing Pages te permite crear Landing Pages (Páginas de Aterrizaje) ilimitadas para todas tus campañas de recaudación de fondos. De esta manera podrás, conectarte con tus diferentes audiencias, hacer seguimiento de comportamiento de tus landings y ver cuál es la que más trae conversiones. Todo desde tu cuenta de AFRUS. ¿Qué puedes hace...

7 min reading time
Updated September 3rd, 2021 by Paula Torres

All about UTM's, ROI and PayBack

We invite you to watch this Webinar on How to measure your results? In this webinar we see topics such as: What is a UTM? How do I configure a UTM? How are UTMs read in Afrus? What is ROI and how is it measured? What is PayBack and how is it measured? What do I need to start with a digital guide? Decision Tree VER WEBINAR Add Button Your browser doe...

0 min reading time
Updated February 28th, 2022 by Paula Torres

What is Recurring Bank Debit (DRB)?

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0 min reading time
Updated July 30th, 2021 by Paula Torres

What are the Roles in AFRUS?

In order to grant segmented and different access privileges according to the field of action of the users of your organization, AFRUS allows you to assign access roles to the platform to new users. Each of the roles has different privileges, both for viewing, for creating and for specific actions. Below I explain each one: SuperHero role Administrat...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I create a new subscription?

AFRUS allows you to quickly manage your subscriptions, if you have the case or request to create a new subscription, you can do it without much difficulty. This is possible thanks to the encryption of sensitive data in AFRUS, this data cannot be accessed, but is stored there, facilitating actions such as creating a new subscription with just one cli...

0 min reading time
Updated March 2nd, 2022 by Paula Torres

Design your Donation Certificates

The donation certificates module will allow you to send donation certificates to your donors and partners, for each contribution they make to your organization, with the corresponding data of the donor, campaign and value of the contribution. To configure your Donation Certificates follow the steps below: 1. In the left menu of your Afrus account, y...

4 min reading time
Updated October 21st, 2022 by Paula Torres

What type of reports can I get in afrus.app?

With afrus.app you will be able to obtain the report of all the unique and recurring donations received, as well as the record of your database in which your donors, partners and prospects will be displayed. afrus.app gives you different reports depending on the information you want to see. In the transactions section you will find the report of you...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

What types of metrics do the boxes have?

In the second scroll, you will find the metric boxes. These will show you all the interactions, donations and collection received in the period of time you have selected. Below is the explanation of each of them: NEW LEADS: It will show the number of new leads you have captured, in the filtered time period. NEW SUBSCRIPTIONS: It will show the number...

0 min reading time
Updated October 21st, 2021 by Paula Torres

How do I configure the UNSUBSCRIBE for my newsletters?

afrus allows you to activate the button / option to unsubscribe or unsubscribe to your communications via email. That is, if any of your donors or leads want to unsubscribe from your newsletter, they can do so by pressing a button. Activate the very easy one, remember that this option can be found in your automation module (newsletter / sequences)Th...

0 min reading time
Updated September 15th, 2021 by Paula Torres

Design your Donation Certificates

The donation certificates module will allow you to send donation certificates to your donors and partners, for each contribution they make to your organization, with the corresponding data of the donor, campaign and value of the contribution. To configure your Donation Certificates follow the steps below: 1. In the left menu of your Afrus account, y...

4 min reading time
Updated October 6th, 2021 by Paula Torres

Send Newsletters to your Database

The Automation module, which is found within the communications module, allows you to send Newsletter-type communications (Email Marketing) to your database, or to a specific segment. The Newsletter Module will allow you to configure and send your email in 4 simple steps. Decision Tree To start with the creation of your Newsletter you can see the fo...

4 min reading time
Updated February 28th, 2022 by Paula Torres

Quick Start Guide with afrus.app

This is your quick start guide on afrus.app We help you configure your basic elements to start receiving donations Before launching your first campaign make sure you have everything connected Payment gateway configured in afrus This step is always configured in the delivery of your afrus.app account, it is important to be able to process your donati...

2 min reading time
Updated October 21st, 2021 by Paula Torres

How do I configure the UNSUBSCRIBE for my newsletters?

afrus allows you to activate the button / option to unsubscribe or unsubscribe to your communications via email. That is, if any of your donors or leads want to unsubscribe from your newsletter communications, they can do so, just by pressing a button. Activate the very easy one, remember that this option can be found in your Newsletter and Sequence...

0 min reading time
Updated September 9th, 2021 by Paula Torres

How can I segment or tag my database

afrus allows you to segment or tag your database using tags. (leads, donors, recurring) so that you can have defined segments to which you can send your communications by sending a Newsletter. Segments can correspond to specific attributes example: All leads that have entered a specific lead form or that have registered from a country, or that have ...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I integrate through Webhook?

AFRUS is designed to support any necessary integration that complements your donation collection and data collection, either with a CRM, platform for mass mailing of email marketing, text messages, accounting, social networks, among others without any limit. All this through WEBHOOK. But what is a WEBHOOK and what is it for? They are an amazing tool...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I configure Hotjar with afrus?

AFRUS currently has support with Hotjar, through the use of forms. But what is Hotjar ?. Hotjar is an analysis tool that will help you analyze the traffic data of a page, however Hotjar provides hundreds of data on user behavior on a website through images or videos, standing out from the other tools. However, it does not mean that you replace the o...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

afrus integrates with all your platforms

AFRUS was created and endorsed by experts in non-profit organizations. In this way, it was designed so that it can be integrated with any existing platform regardless of its function, be it CRM, Email Marketing, sending messages, among others. This will allow you to optimize your interactions with your followers and potential donors, to obtain the b...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

How can I create Custom Fields?

AFRUS allows you to create Custom Fields for your forms, this means that you can obtain the information you need from your donors and / or leads. Date field, wide text fields, option selection fields, numeric fields, check boxes among others, are the types of custom fields that you can configure for your forms. When you create your field they will b...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I make a refund or return?

AFRUS allows you to manage your transactions in a way, if you have a case or request to return a transaction, you can do it without much difficulty. This is possible thanks to the encryption of sensitive data in AFRUS, this data cannot be easily accessed, but it is stored there, facilitating actions such as the return of a transaction with just one ...

0 min reading time
Updated April 1st, 2022 by Paula Torres

Fundraising Campaign Map

The campaign map is a control system that afrus offers for you to make use of the UTM. It is a way of measuring your traffic metrics that can be complex to measure in other ways. So it is mostly used by large organizations that contain many different campaigns to know where each lead is coming from. It allows you to create your own control or tracki...

1 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I integrate through Zapier?

Zapier is configured in AFRUS so that you can easily integrate with any platform on the market. You just have to follow the following step by step to make your integration through zapier: 1. To start you must go to the menu of your Afrus account 2. Then, go to the option - Organization Settings 3. Go to Integrations and then in zapier, click Configu...

1 min reading time
Updated September 28th, 2022 by Paula Torres

Conoce a RECURRENT PAYMENTS

Now you can receive recurring donations through automatic debit from savings or checking accounts. In alliance with the financial sector and Colombian fintechs, we offer a monthly collection service for your donors in Colombia. More options for your donors in Colombia. With Recurrent Payments your organization can receive recurring donations through...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

What users have access to my account?

You can control the users who have access to your account, you can remove the existing ones or invite new users. To see the list of people who have access to your account, you must follow the steps below: 1. Enter the menu and click Organization Settings 2. Then, you will enter the "Users" subsection and you will see the list of users who have acces...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

What can I do in Data or Data Management?

Data is a subsection of profile settings, which will allow you to Manage the data that you have collected in AFRUS as a result of your fundraising exercise. With the intention of complying with regulation and ensuring that customers have primary control over their data, we have added some quick tools to help export and delete their data from AFRUS. ...

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Updated September 3rd, 2021 by Paula Torres

How do I activate afrus notifications?

These notifications will allow you to track each action of your donors through your AFRUS forms, you will receive email alerts in your email of each donation, lead or subscription. To activate notifications, you just have to follow the following steps: 1. Enter the menu and select Profile Settings. 2. Then select Email Notifications. 3. If you want ...

0 min reading time
Updated September 3rd, 2021 by Paula Torres

Create Autoresponders for your Donors and Leads

The Autoresponder module, which is hosted within the Communications Module, will serve as the tool that will send automatic emails as responses to certain actions of your leads or donors through AFRUS. What can you do with this module? Create and configure templates with the module editor Add images and edit the texts with the styles you prefer. Add...

2 min reading time
Updated November 8th, 2022 by Paula Torres

Meet your Leads and Donors

In AFRUS you will be able to see the personal data information of your Donors and Leads. In addition to centralizing the data of your leads and / or donors, you will be able to view the source data, metadata, history of actions and the list of transactions and details of subscriptions of each of your contacts. Below we will explain what you will fin...

2 min reading time
Updated September 3rd, 2021 by Paula Torres

How do I see the record of my Donations?

Transactions is the section of AFRUS that allows you to see the history of all your transactions / donations whether they are approved, rejected or failed. You will be able to view the list of transactions by date segments, for this, it will only be enough to select the corresponding date filter in the upper bar and your list of donations will chang...

1 min reading time
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