What information do I see on abandoned donors?

Written By Paula Torres (Administrator)

Updated at September 3rd, 2021

In this part of the dashboard you will see the list of leads that had a high intention to donate but did not finish their donation process, these leads are called abandoned donors.

In this list you will see information about the lead such as the ID, name, email, contact telephone number and date of the event.

You can download this information as a report, for this, you just have to follow this step by step:

  1. Click the Export button.
  2. Then select the type of file you prefer:
  3. Once you select the file type, click export:
  4. Afrus, will show you a message of the download process, you can go to downloads or continue browsing the platform.
  5. Go to the Downloads section so that you can finally export the file on your computer.
  6. Click the date under Download and select the location on your computer to save the download file.

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