How to unsubscribe from afrus?

afrus exit protocol

Written By Paula Torres (Administrator)

Updated at September 9th, 2022



afrus allows you to unsubscribe only by following these steps.



1. You must notify us at customer@afrus.app about your decision. In this email you must indicate the name of the organization, the holder of the credit card from which the license is being charged.

2. The Customer Success area will request a feedback meeting on the use of afrus.app

3. You must cancel all your afrus.app subscriptions (see manual)

4. You must export all the transactional and personal data that you have collected in your fundraising process with afrus.app. (see manual)

5. Once you have done point 4. you must notify us at customer@afrus.app .

6. The Customer Success area will remove the payment gateway keys and other integrated connections.

7. The Customer Success area will unlink all users who have access to the account.

8. The account will be inactive from our system.

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